IWT Legal Portal

Terms of Service

Term Of Service

1. Introduction

Welcome to Independence We Trust. These Terms of Service ("Terms") govern your access to and use of our services, including our CRM solutions, web design, marketing services, businessclothing and accessories, and company branding (collectively, the "Services"). By using our Services, you agree to comply with and be bound by these Terms.

2. Definitions

  • "We," "Us," "Our" refer to Independence We Trust.
  • "You," "Use" refers to the individual or entity using our Services.
  • "Services" includes CRM, web design, marketing, business clothing and accessories, and company branding services offered by Independence We Trust.
  • "Content" refers to all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials transmitted through our Services.

3. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein. If you do not agree to these Terms, you should not use our Services.

4. Description of Services

4.1 Description of Services
Our CRM services offer comprehensive solutions for managing customer relationships, including contact management, sales automation, and customer support tools. These tools help streamline your business processes, improve customer satisfaction, and drive growth.
4.2 Web Design Services
We provide professional web design services tailored to your business needs, including custom website development, responsive design, and ongoing maintenance. Our team ensures your website is visually appealing, user-friendly, and optimized for search engines.
4.3 Marketing Services
Our marketing services encompass a range of strategies and tools to promote your business, including digital marketing, content creation, SEO, and social media management. We work with you to develop and implement effective marketing campaigns that reach your target audience and achieve your business goals.
4.4 Business Clothing and Accessories
We provide professional web design services tailored to your business needs, including custom website development, responsive design, and ongoing maintenance. Our team ensures your website is visually appealing, user-friendly, and optimized for search engines.We offer a selection of business clothing and accessories designed to enhance your company's professional image. This includes customized apparel, such as uniforms and branded accessories, to help you create a cohesive and recognizable brand identity.
4.5 Company Branding
Our company branding services help establish and enhance your brand identity through logo design, brand strategy development, and brand collateral creation. We work with you to create a unique and compelling brand that resonates with your audience.

5. User Accounts

5.1 Account Creation
To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete.
5.2 Account Security
You are responsible for safeguarding your password and any other credentials used to access your account. You agree not to disclose your password to any third party and to notify us immediately of any unauthorized use of your account. You are solely responsible for all activities that occur under your account.
5.3 Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms or any other applicable policies. You may also terminate your account at any time by following the instructions on our website. Upon termination, your right to use the Services will immediately cease, and we may delete any data associated with your account.

6. Payment Terms

6.1 Fees and Billing
You agree to pay all fees associated with your use of the Services in accordance with the pricing and payment terms specified at the time of purchase. All fees are due and payable in advance unless otherwise specified. We may change our fees at any time, but we will notify you of any changes in advance. If you do not agree to the new fees, you may terminate your subscription before the new fees take effect.
6.2 Refund Policy
All fees are non-refundable unless otherwise specified. In certain cases, we may provide credits or refunds at our sole discretion. If you believe you are entitled to a refund, you must contact us within 30 days of the charge date to request the refund.
6.3 Payment Disputes
If you believe there is an error in billing, you must contact us within 30 days of the invoice date to dispute the charge. We will review the dispute and respond within a reasonable time. If we determine that a billing error occurred, we will correct the error and issue a refund or credit if applicable.

7. Service Usage

7.1 Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not use our Services to engage in any activity that is illegal, harmful, or otherwise prohibited. This includes, but is not limited to, using our Services to:

  • Harass, threaten, or defame any person or entity.
  • Distribute spam, malware, or other harmful content.
  • Violate any applicable laws or regulations.
  • Infringe on the rights of others, including intellectual property rights.
  • Interfere with the operation of our Services or any third party's use of our Services.
7.2 Prohibited Activities

You must not:

  • Attempt to gain unauthorized access to our services or any related systems or networks.
  • Use our services to distribute viruses or other harmful code.
  • Use automated systems, such as bots or scrapers, to access our services without our prior written permission.
  • Engage in any activity that could damage, disable, overburden, or impair our services or interfere with any other party's use of our services.

8. Intellectual Property

8.1 Ownership
We retain all rights, title, and interest in and to our Services, including all intellectual property rights. You do not acquire any ownership rights by using our Services. Our trademarks, logos, and service marks (collectively, the "Marks") are the property of Independence We Trust. You are not permitted to use the Marks without our prior written consent.
8.2 User Content
You retain ownership of any content you submit to our Services. However, by submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with the operation of our Services. You represent and warrant that you have the right to grant this license and that your content does not violate any third-party rights or applicable laws.

9. Privacy and Data Protection

9.1 Data Collection
We collect and process personal data in accordance with our Privacy Policy. By using our Services, you consent to the collection and use of your data as described in the Privacy Policy. We may collect data such as your name, email address, payment information, and usage data.
9.2 Data Usage
We use your data to provide, maintain, and improve our Services, and to communicate with you about your account and our Services. We may also use your data to send you marketing communications, but you can opt out of receiving these communications at any time.
9.3 Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. However, no security measures are perfect, and we cannot guarantee the absolute security of your data.

10. Third-Party Services

Our Services may include links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content or practices of any third-party websites or services. Your use of third-party websites or services is subject to their terms and conditions.

11. Warranties and Disclaimers

We provide our Services on an "as-is" and "as-available" basis. We make no warranties or representations about the accuracy, completeness, or reliability of our Services. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services. Our total liability to you for any claims arising out of or relating to these Terms or our Services shall not exceed the amount you paid us in the past 12 months.

13. Changes to the Terms

We may modify these Terms at any time. We will provide notice of any changes by posting the revised Terms on our website. Your continued use of our Services after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the new terms, you must stop using our Services.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Independence We Trust is based, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms or our Services shall be brought exclusively in the courts located in that jurisdiction.

15. SMS Terms And Conditions

SMS For Consent Communication
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Independence We Trust, you may receive text messages related to:
Appointment Reminders:
  • Notifications to confirm upcoming appointments or schedule changes.
  • Example: "This is a friendly reminder of your appointment with Independence We Trust on [Date] at [Time]. Reply 'C' to confirm or 'R' to reschedule."
Meetings and Event Notifications:
  • Invitations or reminders for scheduled meetings, networking events, or webinars.
  • Example: "You're invited to [Event Name] on [Date]. Join us for networking opportunities and insights. RSVP at [Link]."
Follow-Up Messages:
  • After-service or post-meeting check-ins to ensure customer satisfaction or provide additional resources.
  • Example: "Thank you for meeting with us! Let us know if you have any further questions or need assistance. Contact us at info@independencewetrust.com
Promotional Updates and Offers:
  • Sharing special offers, new services, or promotions.
  • Example: "Exclusive Offer! Enjoy [Discount/Service] when you book by [Date]. Learn more at [Link]."
Case Updates or Progress (if applicable):
  • Notifications related to ongoing cases, projects, or applications.
  • Example: "Your case/project update: [Brief Detail]. Contact us at (800) 374-2124 if you need more information."
Message Frequency
Our SMS message frequency will be from 50 to 1000 text messages daily across all users.
Potential Fees for SMS Messaging
Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally.
Opt-In Method
Customer will be able to opt out of SMS messaging from Independence We Trust by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START
Standard Messaging Disclosures

Message and data rates may apply.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or contact info@independencewetrust.com 

Message Frequency May Vary

16. Contact Information

If you have any questions about these Terms, please contact us at:

Independence We Trust
12100 Wilshire Blvd. Suite 800
Los Angeles, CA 90025
(800) 374-2124
info@independencewetrust.com