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Privacy Policy
Privacy Policy
1. Introduction
Welcome to Independence We Trust Privacy Policy. Your privacy is critically important to us. This policy explains how we collect, use, disclose, and protect your information when you use our services, including our website, applications, and other online products and services. By accessing or using our services, you agree to the terms of this Privacy Policy.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines our practices regarding the collection, use, and disclosure of your information. It also describes your rights and choices regarding your personal information.
2. EU – U.S. Privacy Shield
Overview
The EU – U.S. Privacy Shield framework was designed to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union to the United States. This framework was developed by the U.S. Department of Commerce in consultation with the European Commission and industry.
Compliance
Independence We Trust complies with the EU – U.S. Privacy Shield framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Independence We Trust has certified to the Department of Commerce that it adheres to the Privacy Shield Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, and recourse, enforcement, and liability. In compliance with the Privacy Shield Principles, Independence We Trust commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact us at:
Independence We Trust
12100 Wilshire Blvd. Suite 800
Los Angeles, CA 90025
(800) 374-2124
info@independencewetrust.com
Independence We Trust has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov.
3. Important Information
Changes to this Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes in our practices, accommodate new services, or comply with legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using the information provided below. We will respond to your inquiries as promptly as possible.
Independence We Trust
12100 Wilshire Blvd. Suite 800
Los Angeles, CA 90025
(800) 374-2124
info@independencewetrust.com
Definitions
To help you understand this Privacy Policy, here are some important terms and their definitions:
- Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and payment information.
- Non-Personal Information: Information that cannot be used to identify you, such as aggregated data about your use of our services.
- Cookies: Small data files stored on your device that help us improve our services and provide a better user experience.
- Tracking Technologies: Technologies such as web beacons, pixels, and tags used to collect information about your interactions with our services.
4. Opting Out and Unsubscribing
Email Communications
You have the right to opt out of receiving marketing emails from us at any time. You can do this by following the unsubscribe link included in each marketing email we send or by contacting us directly at hello@independencewetrust.com. Even if you opt out of receiving marketing emails, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Web Notifications
If you have enabled web notifications through your browser, you can opt out by adjusting your browser settings. Each browser has different settings for managing notifications, so please refer to your browser’s help documentation for specific instructions.
Third-Party Services
We may share your personal information with third-party service providers to help us provide and improve our services. If you do not want us to share your personal information with these third parties, you can opt out by contacting us at hello@independencewetrust.com. Please note that opting out of third-party sharing may limit your ability to use certain features of our services.
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and other registration details.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Support Information: Information you provide when you contact us for support, including your communication preferences and correspondence history.
Non-Personal Information
We automatically collect non-personal information about your interactions with our services. This information does not directly identify you and may include:
- Device Information: Information about the device you use to access our services, including the device type, operating system, and browser type.
- Usage Information: Information about your use of our services, such as the pages you visit, the time and date of your visit, and the time spent on those pages.
- Location Information: Information about your geographic location, which may be collected through your IP address or mobile device settings.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our services. Cookies help us to:
- Improve User Experience: Remember your preferences and settings.
- Analyze Usage: Understand how you use our services and identify areas for improvement.
- Deliver Targeted Advertising: Show you relevant ads based on your browsing behavior.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our services.
5. How We Use Information We Collect
Providing Services
We use the information we collect to provide, maintain, and improve our services. This includes:
- Account Management: Creating and managing your account, processing transactions, and providing customer support.
- Personalization: Customizing your experience based on your preferences and interactions with our services.
- Communication: Sending you important updates, notifications, and other information related to your use of our services.
Marketing Communications
We may use your personal information to send you marketing communications that we believe may be of interest to you. These communications may include:
- Promotional Offers: Information about special offers, promotions, and events.
- News and Updates: Updates about our services, new features, and industry news.
You can opt out of receiving marketing communications at any time by following the
instructions provided in each communication or by contacting us at hello@independencewetrust.com.
Legal Obligations
We may use your information to comply with legal obligations, such as:
- Regulatory Compliance: Meeting our regulatory and legal requirements.
- Dispute Resolution: Responding to legal claims, investigations, or disputes.
- Law Enforcement Requests: Cooperating with law enforcement agencies and other governmental bodies.
SMS
Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes under any circumstance.
6. Navigational Information
Log Files
We collect log files to analyze trends, administer our website, track user movement, and gather broad demographic information for aggregate use. Log files include information such as your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
IP Addresses
We collect IP addresses to help diagnose problems with our server, to administer our website, and to improve the quality of our services. An IP address is a unique identifier assigned to your device when you access the internet. We may use your IP address to identify your general location, improve our services, and prevent fraudulent activities.
Browser Type and Version
We collect information about your browser type and version to ensure that our website and services are compatible with your device. This information helps us provide you with a better user experience and troubleshoot any issues you may encounter.
7. Security of Your Information
Data Security Measures
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using SSL/TLS encryption to protect data transmitted over the internet.
- Access Controls: Restricting access to personal information to authorized personnel only.
- Security Protocols: Regularly updating our security practices to address new threats and vulnerabilities.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the nature of the information and the purposes for which it is processed.
8. Your Data Protection Rights
Access
You have the right to request a copy of the personal information we hold about you. We may charge a small fee for this service.
Correction
You have the right to request that we correct any information you believe is inaccurate or incomplete. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible.
Deletion
You have the right to request that we delete your personal information under certain conditions. This may include situations where the information is no longer necessary for the purposes for which it was collected, or you have withdrawn your consent.
9. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at hello@independencewetrust.com.
10. International Data Transfers
We may transfer your personal information to countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to countries outside of your country of residence, including the United States.
We take appropriate steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy. This includes implementing data protection safeguards such as standard contractual clauses approved by the European Commission.
11. Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.